Carpet Cleaning Las Cruces NM (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through carpetcleaninginlascrucesnm.com (the “Website”). This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you.

Information We Collect

Information You Provide to Us

When you contact us, request a quote, or fill out a form on this Website, we may collect information you voluntarily provide, including your name, email address, phone number, service address, and details about your carpet-cleaning enquiry (such as the type of service you need and your preferred scheduling).

Technical Information

When you visit our Website, certain technical information may be collected automatically, including your IP address, browser type, device information, operating system, referring/exit pages, and general usage data gathered through cookies and website analytics tools. This information helps us understand how visitors use the Website and improve its performance.

Call Tracking Information

Incoming calls to the phone numbers listed on this Website may be logged, monitored, or recorded for quality assurance, training, and customer service purposes, where legally permitted and subject to any consent required by applicable law. If a call is recorded, this will be disclosed in accordance with applicable requirements.

How We Use Your Information

We use the information we collect to:

• Respond to your carpet-cleaning enquiries and quote requests
• Connect your service request with relevant independent service providers who can respond to your enquiry
• Communicate with you about scheduling, pricing, and service details
• Improve, maintain, and personalize the content and functionality of our Website
• Maintain the security of our Website and prevent misuse, fraud, or unauthorized access
• Comply with applicable legal obligations

Sharing Your Information with Service Providers

We may connect your service request with relevant independent carpet-cleaning service providers or business partners so that they can respond to and fulfil your request. When we do, we share only the information necessary for that provider to contact you and address your enquiry, such as your name, contact details, service address, and a description of the service you requested.

This Website may connect your service request with relevant independent service providers rather than performing every listed carpet-cleaning service directly. We do not guarantee the specific provider, availability, pricing, or outcome of any referred service.

We do not sell your personal information to third parties for their own independent marketing purposes.

Third-Party Services, Cookies, and Analytics

We may use third-party services to help operate and improve this Website, including website analytics providers, cookie-based tracking technologies, and call-tracking providers. These third parties may collect information about your visit through cookies or similar technologies in accordance with their own privacy policies. You can control or disable cookies through your browser settings, though doing so may affect certain features of the Website.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to your enquiry, maintaining business records, and complying with legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Security

We use reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of the information we hold about you, and the right to opt out of certain uses of your information. To exercise any of these rights, please contact us using the details in the “Contact Us” section below.

Third-Party Links

This Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those websites, and we encourage you to review the privacy policy of any third-party site you visit.

Children’s Privacy

This Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: info@carpetcleaninginlascrucesnm.com

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Website Administrator: Muhammad Mubbram
Last Updated: August 29, 2026